Adobe Genuine Software Verification Failure Cs6 Mac Osx

My subscription expired while away on holidays. I renewed my subscription and have tried to re-install without success. The first issue I had was with administrator permissions on my pc. I have fixed this but now get an error stating that the product I am trying to install is counterfeit. I have searched through Adobe's troubleshooting but I can't see anything that matches this error. My OS is Windows 7. Any assistance would be greatly appreciated!

Adobe genuine software verification failure cs6 mac osx update

Jul 28, 2016  Software Genuine Solution Pages. Home; Product Availibility; Thursday, July 28, 2016. Adobe Master Collection CS6 Mac version Free Step to Install Adobe Master Collection CS6 Mac Version IMPORTANT Also use this guide to allow apps to allow apps downloaded from outside of the app store to launch as its vital that you do. May 23, 2016  Adobe is carrying out validation tests to alert users who run pirated copies of their software. Those who have 'non genuine' software installed receive a pop-up. Jan 11, 2019  'Adobe Genuine Software Verification Failure Installation Failed. The product you are trying to install is not an Adobe Genuine Software and appears to. Adobe Software Verification Failure roxio popcorn for windows windows 8 for sale cheap autocad 2013. Download adobe genuine software verification failure cs6 fix. Look at most relevant Adobe genuine software validation websites out of 184. #6 /adobe-genuine-software-verification-failure-fix. #7 /adobe-cs6-direct-download. Help me, ko th. May 06, 2019  I have been using the CS6 Master Collection for a couple years with no issues. All of a sudden today, within a minute of opening Dreamweaver a pop-up appears from 'Adobe Genuine Software Integrity Service' stating 'The Adobe software you are using is not genuine.' There is more in the pop-up. This cannot be made to go away or minimized. Jan 25, 2019  The how to remove adobe genuine software verification failure mac is developing at a frantic pace. New versions of the software should be released several times a quarter and even several times a month. Update for how to remove adobe genuine software verification failure mac. There are several reasons for this dynamic.

Hi avanishdivya
I have followed these steps previously, without success. Step 1 is where I started having problems, where the download stops towards the end stating the product is conterfeit. Regarding step 2: The only other CC product I have is LR. I have followed step 2 and installed updates, then re-attempted step 1 and still receieved the same pop up. I have tried step 3 several times now (including after updating LR), each time it finishes with a pop up to install Winzip (for a fee). I don't understand why I would need Winzip to re-intall a product I was able to install without Winzip originally.
Any other suggestions?
Thanks

Adobe Genuine Software Verification Failure Cs6 Mac Osx Free

Similar Messages

  • I just purchased InDesign and am trying to download it, but get this crazy error msg...
    'Adobe genuine software validation failure. The product you are trying to install is not an Adobe Genuine software and it appears to be counterfeit.'
    And it doesn't give me any more options.
    Can you please let me know what to do? How can a product from its own site be 'counterfeit'?

    Warning: 'Adobe Genuine Software Validation Failure...' | Windows

  • Can't download Adobe Application Manager. Keep getting 'Adobe Genuine Software Validation Failure: The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.' What do I do? I've tried several times and I keep getting the same thing.

    Check this link, it may help :-
    http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

  • Since Jan. 26th I have tried to download PDF files and save them and keep getting download error. I have removed and reinstalled Adobe XI several times still having 'error' when downloading or saving. This has happened with previous Adobe.

    Basically, a business that I work with sent me an email. I opened the email and it stated, 'To open the artist names click here'. I clicked and the adobe xi came up with that message. The reason that I know that it is in an excel form is because before I got Windows 7 in December, I had xp. When I had XP I just clicked it and the artist name list would come up in excel with no problem. I have Adobe Flashplayer 16 Active x and Adobe Reader XI 11.0 .10. So as far as what programs..unable to answer that. I typically in other cases am able to open pdf files. I had problem opening one other file when I did it was also an excel file.

  • after having an error with the apple mobile device support (1067) it wiped all apple programs from my computer and tried a re-install well i keep getting this error now im stuck with an ipad 2 and ipod that cant be synced at all.. and fyi i am not going to wipe my pc clean for some pos software.

    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserData S-1-5-18Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?
    If you're still getting the 1067 after that, try uninstalling any MegaUpload software on the PC. Does AMDS launch correctly now?

  • I have a previous version of Flash player so I was trying to update it. The installation doesn't make it past 5% before saying 'connection error'. I have tried all the troubleshooting steps and even tried to uninstall it. When I try to download the uninstaller, I get a page on safari that says 'safari cannot connect to server' (I also tried on firefox too, same problem). I have tried to locate it in my toolbar and applications to uninstall it from there with no luck, it has completely disappeared. Not in my trash, nowhere. Not sure what else to do. I am running on Mac OS X 10.7.5. When I have Adobe check to see if it is installed on my computer, it says that a previous version is installed, 16.0.0.

    Hi,
    Can you Please provide Configuration of your XP, Win7 Machine [How to post a screenshot in the forum]?
    To check if Windows 7 Service Pack is already installed, follow the below steps:
    Click the Start button , right-click Computer, and then click Properties.
    The basic information about your computer page will open.
    To check if Windows XP Service Pack is already installed, follow the below steps:
    Click the Start button , right-click Computer, and then click Properties.
    Click System and Service Pack Information will be listed
    Please also attach log [Where do I find the Flash Player installation log on Windows?], [How to share a document] and Share the Current Version of Flash Player goto - [https://helpx.adobe.com/flash-player.html] and click on Check Now button, using about method can you place the screenshot.
    Meanwhile you can also try cleaning Application Temporary Data and Try again. [c:/users/username/appdata/local/temp folder - Microsoft Community], Due to some reason the Installer file is getting corrupted which might be blocking Flash Player Installation. After cleanup try using the offline Installer [Installation problems | Flash Player | Windows]
    Thanks
    Piyush

  • I couldn't update the Adobe Creative Cloud Desktop app because it displayed an error A12E3 during install, so I uninstalled the app with the Adobe Uninstaller I found in its application folder. Then I tried re-downloading the latest Adobe CC app and installing it but the issue was the same: error A12E3.
    Can you help me?
    Oh! Maybe I should also say that i'm on a MacPro and my OS is OSX 10.9
    Thanks a lot

    Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.

  • My error looks like this...
    Mon Jan 5 12:56:58 2015
    [INFO] AdobePackageBuilder - Build Version - 1.7.0.43
    Mon Jan 5 12:56:58 2015
    [INFO] AdobePackageBuilder - Logging Level verbosity Set to 4
    Mon Jan 5 12:56:58 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Uninstall.bin /Applications/GKB/Build/GKB_Uninstall.pkg
    Mon Jan 5 12:56:59 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Install.bin /Applications/GKB/Build/GKB_Install.pkg
    Mon Jan 5 12:56:59 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/ASU/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU2/packages
    Mon Jan 5 12:56:59 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/ASU/Install.dylib /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU2/Install.dylib
    Mon Jan 5 12:57:00 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/Install.app /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/Install.app
    Mon Jan 5 12:57:01 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/packages
    Mon Jan 5 12:57:02 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /tmp/C38D2C56-1DA6-472B-B8C4-6FB284E7DA66/ACCCx2_8_1_451/resources /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/ASU/resources
    Mon Jan 5 12:57:02 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/Install.app /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/Install.ap p
    Mon Jan 5 12:57:02 2015
    [INFO] AdobePackageBuilder - Copied Setup file/folder (Install.app)
    Mon Jan 5 12:57:02 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/packages /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/packages
    Mon Jan 5 12:57:02 2015
    [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)
    Mon Jan 5 12:57:03 2015
    [INFO] AdobePackageBuilder - Copied File (payloads/Media_db.db)
    Mon Jan 5 12:57:03 2015
    [INFO] AdobePackageBuilder - Copied File (payloads/Media_db.sig)
    Mon Jan 5 12:57:03 2015
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    Mon Jan 5 12:57:03 2015
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    Mon Jan 5 12:57:03 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeCameraRaw8.0All /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeCameraRaw8.0All
    Mon Jan 5 12:57:04 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobePhotoshop15-en_US /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobePhotoshop15-en_US
    Mon Jan 5 12:57:04 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeCameraRawProfile8.0All /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeCameraRawProfile8.0All
    Mon Jan 5 12:57:05 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorPhotoshop5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorPhotoshop5_0-mul
    Mon Jan 5 12:57:05 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeAPE3.4-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeAPE3.4-mul
    Mon Jan 5 12:57:05 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobePhotoshop15-Core /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobePhotoshop15-Core
    Mon Jan 5 12:57:08 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorJA_ExtraSettings5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorJA_ExtraSettings5_0-mul
    Mon Jan 5 12:57:08 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorNA_Recommended5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorNA_Recommended5_0-mul
    Mon Jan 5 12:57:08 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorCommonSetCMYK5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorCommonSetCMYK5_0-mul
    Mon Jan 5 12:57:08 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorCommonSetRGB5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorCommonSetRGB5_0-mul
    Mon Jan 5 12:57:08 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeVideoProfilesCS5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeVideoProfilesCS5_0-mul
    Mon Jan 5 12:57:09 2015
    [INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /private/tmp/50ABE1F7-5C2B-4522-9970-612979FA2BB6/PHSP/LS20/15.0/Photoshop_15_LS20/Adobe Photoshop CC 2014/payloads/AdobeColorEU_ExtraSettings5_0-mul /Applications/GKB/Build/GKB_Install.pkg/Contents/Resources/Setup/PHSP15.0en_US/payloads/A dobeColorEU_ExtraSettings5_0-mul
    Mon Jan 5 12:57:09 2015
    [ERROR] AdobePackageBuilder - Failed to find the dmg file path (null)
    Mon Jan 5 12:57:09 2015
    [ERROR] AdobePackageBuilder - Failed to package the update - null.

    That's definitely enough to start.
    It sure seems like it should work...and then I saw that you're using a router. It could very well be that the router is the weak link here.
    Instead connecting to your network router, try using a direct USB connection from your MBP. If that doesn't work, you read this post, which may be relevant to your problem:
    http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Scanning-from-Mac-10-7-fa ils-after-all-recommendations-Not-ready/td-p/1287003
    It seems you're up to date with software. Post with your results.

  • I am a paid subscriber of Adobe Send and should be able to send up to 2GB of files. I am not able to send even 1GB. I have compressed all files into a .zip folder.
    I then tried splitting the files into 2 separate .zip folders at about 500MB each, and still got the upload error again after waiting for the entire file to upload. A lot of wasted time now.
    It's not reasonable for me to send all of the files piecemeal to my client.
    What is going on?
    Thank You!
    Dave

    Here are some screenshots:

  • So I get the prohibited sign on start up, and i tried using the command-option-p-r and os x utilities popped up. I checked if any of my disks needed repairing and all of them were fine. But whenever I try to re-install os x mavericks an error would come up saying that I need to restart the application.
    Help anyone?

    This is what I would try:
    Since a 2008 MBP came with Leopard (10.5) and to install Lion (10.7) or later requires a Snow Leopard disk (10.6), I would use one of those disks. Again check the status of the HDD with Disk Utility>First Aid using the disk and install an OSX. You will then have to download the Snow Leopard combo update (10.6.8).
    https://support.apple.com/kb/DL1399?locale=en_US
    You will have to erase the disk so have your data backed up, Once you have established that you have a working OSX installed, then I would download Mavericks.
    If you cannot install an OSX with the disks then there is a hardware problem and a trip to an Apple store genius bar will be the best option. The evaluation will be FREE.
    Ciao.

  • I am getting the error quoted below. I cannot figure out how to correct it. First I could not open iTunes, I then un-installed iTunes. Now I cannot re-install iTunes. (I am unable to delete the problem files either) Spent 3 hours trying to figure this out.
    'error writing to file: c:programsiTunesiTunes.resourcesgenre-teen.jpg. Verify that you have access to that directory.'

    'error writing to file: c:programsiTunesiTunes.resourcesgenre-teen.jpg. Verify that you have access to that directory.'
    That's consistent with disk/file damage, oko.
    Try running a chkdsk over your C drive. There's instructions and a guided help in the following Microsoft document:
    [How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
    Does the chkdsk find/repair any damage? If so, can you reinstall iTunes now?

  • I have some videos that were recorded on an iphone 6. They are in .mov format which is supposed to be compatible with my adobe premiere elements 9 but every time I try to import them I get a generic error.

    Okay so I've searched around most of this forum and as much of Google as I could find - I have found similar problems, but nothing exactly the same; and none of the solutions I've found have worked for me. I've seen a lot of people having trouble connecting to the DL server on the file-selection window, but I don't even get that far - an error message just pops up in the middle of my screen - and my error doesn't mention a server, just that it can't connect to AE DL.
    I changed firewall software (which I've wanted to do for months, anyway) and still to no avail.
    As for the 'The importer reported a generic error' problem also, I can't find any problems or solutions with After Effects files not being able to be imported.

  • Hello
    I am getting this error when trying to run a repair on Adobe 7.07
    error 1327 Invalid Drive: g:
    I have searched the registry to find where this may be located but have not had any luck. Has anyone else run into this? Any ideas on how to resolve it?
    Any help is appreciated!
    Thanks
    Marc

    Error 1327 Invalid drive /G: FREE FIX
    I have received this error when installing several different programs.
    The simple fix it to put a jump drive into your USB ports. Then open My Computer to see if drive /G: or what ever drive appears.
    Your computer and the setup program know that you have used some type of memory storage in those USB ports. The setup program just needs to validate that the memory is still there. It does not need to use it, it just needs to see that it is there.
    Worked for me. In sure there is a technical way to change or fix it so that your USB ports are not involved, but it probably will take too much time.

  • i have recently downloaded the new itunes 10 nd now my ipod driver software is encountering errors when trying to be installed in my computer. i have uninstalled and reinstalled itunes and its still happening. i'm away to go to ******* tits, - help me please.

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Also:
    Trouble installing iTunes or QuickTime for Windows
    The drives and service topics of:
    iOS: Device not recognized in iTunes for Windows

  • Downloaded purchased CS6 Production Premium. During the installation I received error 'Adobe genuine software verification failure.
    The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.

    Try Warning: 'Adobe Genuine Software Validation Failure...' | Windows

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Adobe Genuine Software Verification Failure Cs6 Mac Osx Update

May 23, 2012

*** Guest Blogger Annick Baudot Mohageg, Product Marketing for Adobe***

Since we shipped Creative Suite CS6 I’ve seen a few comments on our blogs or forums from users complaining that the new installation requirements were hurting the “good guys” (= honest Adobe customers) instead of the “bad guys” (= pirate folks). This made me realize that we probably didn’t do a good job explaining the background of why these changes came about. Hard to believe (aren’t we supposed to be the big bad wolf?), but the required activation and login were actually put in place to help the “good guys”!

Most people associate software piracy with back alley sales of cheap Photoshop, serial number keygens, or free illegal downloads. A simple google search shows that there is a whole group of people who will never pay for software and don’t mind the risks associated with installing pirated versions on their machines. If you ask me, that’s not cool. Most of us would love to get a new <insert your dream product name here> but wouldn’t think about going out of the store without paying for it. Plus I’m pretty biased since my job depends on people wanting to use and pay for my company’s software! But that’s how it goes, some people think it’s OK and ultimately those are not the people I want to spend my energy on.

The type of customer we had in mind when we put the new installation requirements in place were the thousands of customers who contact Adobe each year to troubleshoot problems with what they believe to be a genuine Adobe application (as in, they paid big bucks for it)…. but find out that they were in fact using counterfeit. They didn’t go in a dark alley to buy their software, they didn’t use a keygen. No, these customers actually purchased Adobe software from what looked like a legitimate online store and paid full/close to full retail price of their hard earned money for it. Plus the box they received wasn’t a cheesy home made DVD, it was a “real” looking box; and the software installed and seemed to work just fine ….. until it bombed or they couldn’t install an upgrade 18 months later and called Adobe customer service to find out why.

That’s the customer we care about- the honest Adobe customer who thinks they are doing the right thing and yet finds themselves loosing hundreds if not thousands of dollars to high quality counterfeit without having any recourse whatsoever. By the time they realize they were duped, the online store they purchased the app from is gone, the credit card has already been charged, and they don’t qualify for upgrade pricing. Plus who knows what other malicious code was installed with the counterfeit- which is scary- especially for those working with client files, etc. I’ve been a freelancer and know all too well that this type of unplanned business expense or worry about possibly corrupting client files hurts- big time.

Adobe Genuine Software Verification Failure Cs6 Mac Osx

With the new CS6 installation, honest customers will now get confirmation that the software they install is genuine Adobe software. The reason we set the 7 day grace (vs longer) to activate and login was so that customers who were duped into purchasing high quality counterfeit can immediately realize the problem and quickly act upon it- by either blocking payment on their credit card or taking advantage of 30-day money-back guarantees some marketplaces (like Amazon Marketplace for ex) offers.

There are 2 levels of confirmation:

  • The first one is during installation: the serial number and software installed gets checked by Adobe’s servers and the customer gets a confirmation at the end of install that the software is genuine (or if we detect it’s not genuine Adobe, they are notified and install will stop).
  • The second line of defense is that since serial numbers are now associated with Adobe IDs during installation, customers can login to MyAdobe to ensure that their serial numbers is listed under their ID, and if it’s not, they can contact Adobe customer support to help out with next steps.

So that’s the scoop. Although I understand that activating and logging in during installation or within 7 days of first launching the new Creative Suite adds a few steps to the process, it hopefully will help many of our customers confirm that they purchased genuine Adobe software and if not, gives them recourse to do something about it. And that’s why we did it.

For more info on the benefits of Adobe IDs, check out Jeff Tranberry’s blog here.

Adobe Cs6 Genuine Software Verification Failure

Having troubles with your Adobe ID? Check out our support page.

Need tips on getting started with Photoshop CS6? Jeff provided lots of information here.

Adobe Genuine Software Verification Failure Cs6 Mac Osx Version

“Protect Yourself from Counterfeit” blog here.

For more information on activation, visit this page.

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